1. Information We Collect

We may collect and process the following data:

• Phone numbers
• Message content
• User-provided information during WhatsApp conversations
• Technical data such as IP address and device type

2. How We Use Information

We use collected data to:

• Provide WhatsApp-based communication services
• Automate customer support and notifications
• Improve our services and user experience
• Comply with legal obligations

3. WhatsApp & Third-Party APIs

Our application uses the WhatsApp Business Platform APIs provided by Meta. Messages and related data may be processed by Meta Platforms Inc. according to their policies.

We may also use third-party services for:

• AI-based message processing
• Cloud infrastructure
• Analytics and logging

4. Data Sharing

We do not sell or rent personal data. Data is shared only with service providers necessary to operate our services.

5. Data Security

We implement reasonable security measures to protect data against unauthorized access.

6. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined in this policy.

7. User Rights

Users may request data deletion or modification by contacting us.