1. Services

Mysticore Infotech Private Limited provides:

• WhatsApp-based communication and automation services
• AI-powered chatbots and voice assistants
• Customer support, notifications, and business automation tools

Our services may be delivered via WhatsApp Business Platform APIs and other third-party services.

2. User Eligibility

You must:

• Be at least 18 years old
• Use our services for lawful business or personal purposes
• Provide accurate information when required

3. WhatsApp Messaging Consent

• You consent to receive messages from us
• You acknowledge that message delivery depends on WhatsApp and Meta systems
• Standard WhatsApp policies apply
• You may opt out at any time by sending “STOP”

4. Acceptable Use

You agree not to:

• Use our services for spam, fraud, or illegal activities
• Send abusive, misleading, or harmful content
• Attempt unauthorized access to systems or data
• Violate WhatsApp, Meta, or applicable laws and regulations

We reserve the right to suspend or terminate access for violations.

5. Third-Party Services

Our services rely on third-party platforms including:

• Meta (WhatsApp Business Platform)
• Cloud hosting providers
• AI and analytics services

We are not responsible for outages or limitations caused by third-party providers.

6. Data & Privacy

Your use of our services is also governed by our Privacy Policy, which explains how data is collected, processed, and stored.

7. Intellectual Property

All content, software, logos, and trademarks are the property of Mysticore Infotech Private Limited unless otherwise stated. You may not copy, modify, or distribute our materials without written permission.

8. Limitation of Liability

• We are not liable for indirect or consequential damages
• We do not guarantee uninterrupted or error-free services
• Use of our services is at your own risk

9. Termination

• Suspend or terminate access at any time
• Modify or discontinue services without prior notice

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services constitutes acceptance of updated terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Ahmedabad, Gujarat.